Skip to main content

REFUND

   

Refund Policy

Return, Refund, & Cancellation Policy

Information for Customers

We thank you and appreciate your service or product purchase with us on our Website www.lexisandcompany.com (hereinafter referred to as “lexis and company”). Please read this policy and the lexis and company terms and conditions carefully as they will give you important information and guidelines about your rights and obligations as our customer, with respect to any purchase or service we provide to you.

We make every effort to provide the service to you as per the specifications and timelines mentioned against each service or product purchased by you from lexis and company, however if, due to any reason, we are unable to provide to you the service or product you purchased from us, then you shall be entitled to a refund which shall be subject on the following situations:

The Refund shall be only considered in the event there is a clear, visible deficiency with the service or product purchased from lexis and company.

In the event a customer has paid for a service and then requests for a refund only because there was a change in mind, the refund shall not be considered as there is no fault, defect, or onus on lexis and company.

Refund requests shall not be entertained after the work has been shared with you in the event of a change of mind. However, we shall give you the option of using the amount paid for by you, for an alternative service in lexis and company amounting to the same value and the said amount could be applied in part or whole towards the said new service; and

If the request for a refund has been raised 30 (thirty) days after the purchase of a service or product has been completed and the same has been intimated and indicated via email or through any form of communication stating that the work has been completed, then, such refund request shall be deemed invalid and shall not be considered.

If the request for the refund has been approved by lexis and company, the same shall be processed and intimated to you via email. This refund process could take a minimum of 15 (fifteen) business days to process and shall be credited to your bank account accordingly. We shall handle the refund process with care and ensure that the money spent by you is returned to you at the earliest.

PLEASE NOTE: IN CASE A NON REFUNDABLE INVOICE HAS BEEN RAISED TO YOU THEN ANY PAYMENT DONE BY YOU WILL BE COMPLETELY NON REFUNDABLE UNDER ANY CIRCUMSTANCES< AND YOU AGREE TO INDEMNIFY LEXIS AND COMPANY AGAINST ANY SUCH CLAIMS OR DAMAGES AT YOUR OWN COST.

Comments

Post a Comment

Popular posts from this blog

What Are the Key Legal Considerations for Drafting Employee Agreements for Startups in India?

  What Are the Key Legal Considerations for Drafting Employee Agreements for Startups in India? 🧑‍💼📝 #EmployeeAgreement #StartupLaw #LegalCompliance #IndiaLaw #EmployeeRights #LexisAndCompany For startups in India, drafting a comprehensive and legally sound employee agreement is essential to establish clear expectations, protect your business, and comply with labor laws. Whether you’re hiring your first employee or scaling your team, a strong agreement lays the foundation for a smooth working relationship. Let’s break down the key legal considerations for drafting an employee agreement for your startup! 💼 1. Job Role and Responsibilities 👨‍💻🔍 The employee agreement should clearly define the job role and the specific responsibilities of the employee. It ensures both the employee and employer have aligned expectations about the work that needs to be done. 💪 Keyword : Job role, responsibilities, employee expectations Benefit : Prevents confusion about job duties and help...
Post a Comment
Read more

Service Level Agreements (SLA): Defining Expectations for Top-Notch Service! 🔧

  Service Level Agreements (SLA): Defining Expectations for Top-Notch Service! 🔧 When you're offering services to clients, clarity is key. A Service Level Agreement (SLA) ensures both parties are on the same page regarding the quality, timeliness, and scope of the services being provided. It’s your go-to document to define exactly what’s expected and when. ⏱️ #ServiceLevelAgreement #ClientExpectations #ServiceQuality #BusinessContracts #LegalAgreement #CustomerSatisfaction 🌟 What Is a Service Level Agreement (SLA)? A Service Level Agreement (SLA) is a formal contract between a service provider and a client that outlines the expected level of service. It includes details such as the quality of service, performance metrics, and response times, ensuring that both parties know exactly what to expect. 📈 #ServiceContract #ClientAgreement #ServiceQuality #BusinessPerformance #LegalObligations 🤝 The Uses of SLAs Set Clear Expectations : SLAs clarify the specific services the provide...
Post a Comment
Read more

Question: What are the steps to take when facing a commercial litigation dispute?

  Question: What are the steps to take when facing a commercial litigation dispute? #CommercialLitigation #BusinessDispute #LegalAdvice #CommercialLaw #LitigationProcess #LegalStrategy 🧐 Answer: Commercial litigation can disrupt your business and drain valuable resources. Here’s how to navigate the process when faced with a commercial litigation dispute: 🔍 1. Assess the Situation: The first step in resolving any commercial dispute is to evaluate the nature of the issue. What are the claims being made against your company, and how serious are they? This understanding will guide your next steps. 📑 💬 2. Try to Resolve the Issue Amicably: Before jumping into a legal battle, consider attempting to resolve the dispute outside of court. Engage in negotiations with the opposing party to see if you can reach a settlement or alternative solution. 🤝 ⚖️ 3. Consult a Commercial Litigation Attorney: If negotiations fail, it’s time to consult a commercial litigation attorney. A lawyer ex...
Post a Comment
Read more